We try to produce your packaging as soon as possible. However, our goal is to produce them within 48 hours on weekdays except weekends and public holidays when our machines are not running. You can try the following model case when estimating your box delivery.
If for production capacity, transport or other reasons we are unable to meet this deadline - we will discuss the order individually with the customer and agree on the optimal procedure.We do not guarantee 100% production success within 48 hours. However high percentage of our orders are produced within this period. Compared to other production technologies, our solution is oriented towards speed and dimensional variability in transport boxes.
Our packaging at BOX48.cz is primarily for shipping. If you want to use the box as a gift, consider whether you will not mind unaesthetic elements such as bigs, inequalities, etc. These elements are part of the box by the principle of the technology used and are not grounds for a complaint with us. Try ordering a smaller quantity first to see if the quality of the box suits you. The production technology is different from standard carton production - we do not use die-cutting moulds, but cut the boxes from continuous cardboard.
The BOX48 range of boxes is made of continuous cardboard, which is folded in 1143 mm (so called \'bigs\' are part of the manufactured boxes) on a pallet. By the nature of the technology, it is not possible to decide where the bigs appear on the box. As a precautionary measure, please note that the boxes are shipping boxes and we recommend that you do some sampling (order a smaller quantity and test the functionality before placing a larger order).
The advantage of this way of working is the elimination of die-cutting moulds (significantly more expensive to produce and must be in 1 dimension) and just the speed of production (we guarantee 48 hours in working days from 1 piece).
The dimensions entered are always internalbox dimensions (carton manufacturing has its own standards and tolerances, so even boxes may not fit exactly to the millimeter - internal dimensions are also affected by the accuracy of the composition)
The thickness of 3VVL cardboard is 3 mm (wool B). The grammage of this cardboard is approximately 409 g / m2. The thickness of 5VVL cardboard is 4 mm (BE wool). The grammage of this board is approximately 643 g / m2. In places where the machine loads the cardboard for formatting, the cardboard may be slightly crushed. These crushes are indivisible part of the principle of the technology used and are not a reason for complaints.
Technical specification of our endless cardboard:
3VVL - wool B, thickness 3mm, cardboard grammage: 120g / m2 Kraftliner, 120g / m2 Wellenstoff, 140g / m2 Testliner
5VVL - BE wool, thickness 4mm, cardboard grammage: 120g / m² Kraftliner, 120g / m² Wellenstoff, 100g / m² Schrenz, 120g / m² Wellenstoff, 120g / m² Testliner
Form for withdrawal from the purchase contract
You can find the return form in your user administration directly next to the specific order item. This way we can easily see all the information in our system and we will be able to resolve your request as soon as possible
Except as provided below, the buyer has the right to withdraw from the purchase contract within fourteen (14) days of receipt of the goods, in accordance with the provisions of Section 1829 (1) of the Civil Code. This period shall run from the date of receipt of the goods. Withdrawal from the purchase contract must be notified to the seller within the period specified in the previous sentence. The Buyer may send the withdrawal from the Purchase Contract to the address of the Seller's registered office or business premises or to the Seller's e-mail address info@box48.cz.
The Buyer acknowledges that, according to Section 1837 of the Civil Code, the Purchase Contract cannot be withdrawn from if the goods are delivered which have been modified according to the consumer's wishes, specific requirements or for the consumer's person.
Further important information can be found in our terms and conditions
If you have any problems or doubts, please do not hesitate to contact us at info@box48.cz or +420 601 151 036, we will be happy to help you through the whole process and resolve any problems to your satisfaction
Please create an online claim for a specific order item in your account.
Please check your shipment carefully upon receipt (damage, missing piece counts) - if damaged by the carrier, do not accept the shipment.
We recommend you to check our advice and youtube channel https://youtube.com/playlist?list=PLOJCM-tsgTQ7AsmqUyyPwbV9eS4IfJ737
Further important information can be found in our terms and conditions
In the event of your dissatisfaction with standard goods (not customised products), we will most often proceed by sending the goods back to our branch in the form of a credit note as agreed.
Please note the information according to § 1837 of the Civil Code: The buyer acknowledges that, according to § 1837 of the Civil Code, the purchase contract cannot be withdrawn if the goods are delivered which have been customised according to the consumer's wishes, according to his specific requirements or for his person.
Production of boxes from 1 piece
Production works on working days
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